Minimize user downtime and reduce the cost of on-site technical
support through annual support agreements. Omaha PC Support
provides on site hardware and software support agreements. We
provide a 6-8 hrs response time
The Annual Support Contract includes:
Installation of service packs, patches or updates
Installation of new programs directly related to running your business
Telephone, On-Site and Dial-Up Tech Support for office staff
End user assistance for daily/weekly data Backup
Data restoration services in the event the file server or a computer crashes.
Maintain network clients
Setup and support of network printers
Covers problems arising from data corruption
Installations of operating systems such as Window
Covers any computer related problems directly associated with running your business
The Annual Support Contract DOES NOT include (CHARGES APPLY):
Does not cover any replacement parts. Any computer, printer or parts that requires
replacing are billed separately. Labor to re-search for the right product and installation
are covered.
Does not cover any computer equipment not listed under the service contract.
Any hardware support services not covered under this contract are available from
Omaha PC Support on a time and material basis (Click here to see current rate)
Does not cover any entertainment software
